Troubleshooting Tips for Automatic Sliding Doors

Bradley Koch • May 6, 2023
sliding doors

There’s no denying that getting automatic sliding doors can provide much convenience. They allow for easy foot traffic flow and increased accessibility for all individuals who want to enter your establishment. Automatic doors can also give you better security, restricting access to certain areas to authorized personnel only.


Automatic sliding doors can sometimes get stuck. But the good news is that there are easy troubleshooting tips you can follow. Here is what you should do:


Inspect Your Power Supply


Checking your power supply is one of the first things you should do. You have to make sure your automatic doors are getting enough power to function correctly. Double-check to see if the power switch is on. If it is, and they’re still not working, you may have to power cycle the machine a few times to ensure there is electricity going through it and that there are no problems with your power supply.


Power cycling is when you turn the device on and off again. Doing this resets the whole system, and your doors should be working again as intended. If you’re having issues with your power supply, it’s best to call in an electrician to deal with it.


Check the Sensors and Remove Any Obstructions


Automatic doors have built-in sensors: the activation sensor and the safety sensor. As their names suggest, the activation sensor detects movement and opens the door for the person entering. Meanwhile, the safety sensor prevents the door from accidentally closing in on someone or hitting an object on the door track.


Over time, these two sensors can get dirty and obstructed, preventing the doors from operating correctly. So, you should clean them occasionally with a soft cloth. If you notice that one or both of the sensors are broken or damaged, they need to be replaced soon.


Call In a Technician


It’s best to call in a professional if the issue persists. They have the right tools and technical know-how to diagnose it. And once the cause of your door problem is found, they can easily fix it quickly.



If you need professional sliding door troubleshooting or a locksmith service you can trust, look no further than Oliphant Lock & Safe. Whether it’s for residential, commercial, or automotive, we’ll be ready for your locksmithing issue.

By Bradley Koch April 21, 2025
A face recognition lock can help protect your business with the latest security measures. Contact Oliphant Lock & Safe in Loves Park, IL, to learn more.
door knob
By Bradley Koch March 11, 2025
Discover how temperature changes can affect door locks. Contact our experts at Oliphant Lock & Safe for reliable locksmith services in Loves Park, IL.
fire door lock
By Bradley Koch February 19, 2025
Learn how a fire door lock enhances home safety. For trusted locksmith services, contact us at Oliphant Lock & Safe in Loves Park, IL.
A car lock
By Bradley Koch February 5, 2025
Discover the most common car lock issues and what causes them. Contact Oliphant Lock & Safe in Loves Park, IL to take care of your locksmith service needs.
Access Control System
By Bradley Koch December 5, 2024
Enhance your security with an access control system from Oliphant Lock & Safe. Contact our team to schedule an installation and keep your business secured.
Types of Exit Devices and Panic Bars
By Bradley Koch November 5, 2024
Read this blog to discover the different types of exit devices and panic bars. Contact Oliphant Lock & Safe for reliable commercial locksmith services.
Door Lock
By Bradley Koch September 27, 2024
Here’s what you need to know before changing door locks. Get in touch with our team at Oliphant Lock & Safe for reliable installation and repair in Illinois.
A smart lock
By Bradley Koch September 5, 2024
Learn why it's essential to rekey locks to boost security in your new home. Reach out to Oliphant Lock & Safe for expert rekeying services in Rockford, IL.
man holding the door knob
By Bradley Koch August 5, 2024
Get quick and reliable emergency locksmith services from Oliphant Lock & Safe. Contact us for any assistance with lockouts, repairs, and security upgrades.
A Door Closer | Door Closers
By Bradley Koch July 1, 2024
Discover the significance of door closers for building safety and efficiency. Contact Oliphant Lock & Safe for expert installation and repairs.
More Posts